Marianne Wilkinson

Councillor, Kanata North

Public Meetings OC Transpo seeking feedback on Para Transpo eligibility policies and booking processes

OC Transpo is currently reviewing its policies for both Para Transpo customer eligibility and booking processes.

Public consultations will take place on September 17, 22, 30 and October 6 at Ottawa City Hall, 110 Laurier Avenue West. There are a total of 16 sessions, four per day, with a registration limit of 20 people per session. Para Transpo customers, caregivers, community agencies, hospital representatives, long-term care facilities and the general public are invited to register.

Session details are as follows:

Thursday, September 17
Registration deadline: September 11
Location: Colonel By Room, second floor

  • Eligibility – 10:30 a.m. to noon.
  • Booking – 1 to 2:30 p.m.
  • Eligibility – 3:30 to 5 p.m.
  • Booking – 6 to 7:30 p.m.

Tuesday, September 22
Registration deadline: September 17
Location: Festival Boardroom, first floor

  • Booking – 10:30 a.m. to noon
  • Eligibility – 1 to 2:30 p.m.
  • Booking – 3:30 to 5 p.m.
  • Eligibility – 6 to 7:30 p.m.

Wednesday, September 30
Registration deadline: September 24
Location: Colonel By Room, second floor

  • Eligibility – 10:30 a.m. to noon
  • Booking – 1 to 2:30 p.m.
  • Eligibility – 3:30 to 5 p.m.
  • Booking – 6 to 7:30 p.m.

Tuesday, October 6
Registration deadline: September 30
Location: Colonel By Room, second floor

  • Booking – 10:30 a.m. to noon
  • Eligibility – 1 to 2:30 p.m.
  • Booking – 3:30 to 5 p.m.
  • Eligibility – 6 to 7:30 p.m.

To register for one of these sessions, please visit octranspo.com, call 613-842-3636 ext. 2652, email consultations@ottawa.ca or fax 613-244-4329.

Customers and stakeholders who are unavailable to attend a session, but still want to contribute, are invited to provide feedback between August 24 and October 9 by filling out a questionnaire available:

  • On Para Transpo mini buses and accessible taxis
  • Online at octranspo.com
  • By email at consultations@ottawa.ca
  • By phone at 613-842-3636 ext. 2652 (TTY: 613-244-4833)
  • By fax at 613-244-4329

The questions posed in the questionnaire will be identical to those posed at the consultation sessions.

OC Transpo is committed to reviewing and updating its policies, processes and services to ensure they are meeting the needs of customers.

For more information on the Para Transpo stakeholder consultations, visit octranspo.com.

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