Starting January 18 to February 1, OC Transpo will distribute up to 10,000 free PRESTO cards to frequent customers as part of the NEXT-ON with PRESTO program. NEXT-ON is an important phase which will test and improve the customer experience before the full rollout of the PRESTO smartcard payment system.
PRESTO card readers are now installed and running on all buses in the OC Transpo fleet. New PRESTO card readers have been installed and are operational at the five O-Train stations. Anyone using a PRESTO card can load either a monthly pass or cash (E-purse) on their card. All PRESTO card holders are expected to tap on the card reader when boarding a bus or before boarding the O-Train.
OC Transpo customers can get a free PRESTO card in person at one of OC Transpo’s four Sales and Information Centres located at the Rideau Centre, Place d’Orleans, Lincoln Fields and St. Laurent. Customers can also visit the PRESTO website at prestocard.ca or contact the PRESTO Call Centre toll free at 1-877-378-6123 to order a card. Customers ordering a card online or by phone should allow for one week for mail delivery. Additional focused outreach to seniors and community pass holders is also planned.
OC Transpo staff will also distribute PRESTO cards at three Transitway stations on the following days:
- Hurdman Station – Friday, January 18, 7 a.m. to 6 p.m.
- Baseline Station – Tuesday, January 22, 7 a.m. to 6 p.m.
- Fallowfield Station Park and Ride – Thursday, January 24, 7 a.m. to 10 a.m. and 3 p.m. to 6 p.m.
OC Transpo is committed to working with its PRESTO partners to ensure that all customers receive excellent customer support. Customers are encouraged to contact the PRESTO Customer Service Call Centre toll free at 1-877-378-6123 or visit prestocard.ca for information and assistance with their PRESTO card. Customers are also encouraged to regularly visit octranspo.com for further updates on NEXT-ON with PRESTO.